Dockside Physiotherapy

Yes. Dockside Physiotherapy can direct bill many major Canadian insurers, including Blue Cross, Canada Life, Manulife, Sun Life, Green Shield Canada, Desjardins, and dozens more. You'll only need to pay any remaining balance after your insurer's portion is covered. They also assist with ICBC and WorkSafeBC claims, as well as MSP Supplementary Benefits for eligible patients.

In most cases, no referral is required to see a physiotherapist at Dockside — you can book directly. However, some extended health insurance plans require a physician's referral for reimbursement, so it's worth checking with your provider beforehand. If you're submitting an ICBC or WorkSafeBC claim, having your claim number ready will help speed up the intake process.

The team treats a wide range of conditions, including neck and lower back pain, sports and running injuries, cycling injuries, concussions, motor vehicle and workplace injuries, arthritis, tendonitis, rotator cuff injuries, headaches, TMJ pain, nerve pain, and pelvic health issues such as pelvic pain, incontinence, and organ prolapse. Treatment plans are tailored using manual therapy, dry needling, acupuncture, and exercise-based rehabilitation.

Your first visit typically includes a thorough assessment of your injury or condition, a discussion of your goals and medical history, and the start of a personalized treatment plan. Clinicians at Dockside prioritize collaboration, so you'll be involved in decisions about your care from day one. Be sure to complete the intake form beforehand and bring any relevant claim numbers if applicable.

Pelvic floor therapy at Dockside is delivered by physiotherapists with specialized training in pelvic health, addressing concerns such as pelvic pain, urinary incontinence, prenatal and postnatal recovery, and organ prolapse. Sessions often combine internal or external manual assessment, targeted exercises, and education to help restore function, strength, and confidence in a comfortable, respectful environment.